Privacy Policy

This policy explains what personal data Drogon Tv collects, how we use it, and how you can control it. If you have questions about how we handle your information, please contact our support team.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning about our offerings, or reach out to us for any reason.

We gather personal data, which encompasses the following:

• Contact Information: The contact details you give at checkout, used for account setup and service notices.
• Payment Data: We gather the essential information required to handle your transaction when you make a purchase, including your payment method details (e.g., credit card number). Our payment processor securely stores all payment information, so please check its privacy policies.
• Device and Connection Information: Upon accessing our service, we automatically capture your IP address and device data (such as device type and operating system). This collection is necessary for secure service delivery.

2. How We Use Your Data

We utilize the data we gather or obtain:

• To provide and manage your account. Your details are utilized to establish your account and ensure its operability.
• To process transactions. We utilize your information to charge you for our services provided.
• To send administrative information. Your contact details may be used to send updates about your account, service changes and policy changes.
• To protect our Services. We utilize IP and device data to enhance security, including preventing unauthorized access and reducing DDoS attack risks.

3. Legal Bases for Processing

We utilize your information in line with these legal bases:

• Consent: Your data might be processed if you provide us with explicit consent to utilize your personal details for a defined purpose.
• Legitimate Interests: Your data might be processed when it is essential to fulfill our legitimate business goals, including service provision and the prevention of fraud.
• Performance of a Contract: In situations where we have established a contractual agreement with you, we may handle your personal information to meet our contractual obligations.

4. Data Retention

Your personal information will be retained solely for the duration needed to fulfill the objectives outlined in this privacy policy, unless a longer retention timeframe is mandated or allowed by legal obligations, including tax, accounting, or other legal necessities.

5. Cookies & Tracking Technologies

We may employ cookies and related tracking technologies to gather or retain information. These are mainly essential functional cookies needed for the website and client area to work properly. We do not utilize invasive tracking cookies for marketing.

6. Third-Party Services

Your information may be shared with third-party vendors, service providers, or agents that handle work for us or on our behalf and require access to such details to perform their duties. Examples include:

• Payment Gateways: For secure payment processing needs.
• Analytics Providers: To enhance our services, we rely on tools such as Google Analytics. Data shared is often aggregated and anonymized.

7. Data Security

We have established suitable technical and organizational safeguards aimed at ensuring the protection of any personal data we handle. Nevertheless, it’s important to understand that we cannot assure complete security on the internet itself.

8. Your Data Protection Rights

Depending on where you reside, you might possess specific rights related to your data.

• The right to access: You are entitled to ask for copies of your personal information.
• The right to rectification: You are entitled to ask for corrections to any information you think may be incorrect.
• The right to erasure: Under certain conditions, you are entitled to ask for the removal of your personal data.
• The right to opt-out: At any time, you are free to unsubscribe from our marketing communications.

To utilize these rights, kindly contact our support team.

9. Children’s Privacy

Our services are not designed for individuals under 18 years old. We do not intentionally gather any personal data from minors below this age.

10. Contact Us

Should you have questions or remarks about this policy, message us on Telegram at @host4k.